1. Are you a registered business?
Yes, we are registered in Orange County, NY.
3. Do you have references?
Yes, we have many satisfied clients who will provide references. Please just ask.
4. What kind of equipment do you use?
At R4R Entertainment we use a wide variety of high-end equipment including but not limited to: two (2) 600w powered Behringer speakers with 15-inch woofers and high output dynamic range tweeters, a Pioneer Touch-Screen Mixer, Pioneer CDJ-2 turntables, multiple HP Entertainment DJ configured laptops, and, when requested, American DJ Lighting with tressel(depending on your light package). We have multiple 23" inch Vizio LED HD monitors for karaoke and four 46" inch Samsung LED HD TV for slideshows, music videos or Wii games. Our digital capture devices include a JVC videocam, a Panosonic HD Camcorder and a Canon Rebel XTI 10.1 digital camera with wide angle lens capability. Access a video of our equipment in action.
5. Do you supply wireless microphones?
Yes, we use multiple wireless microphones including SHURE wireless microphones, should you want this option at your event. When not included in your package a service charge will apply. Visit our Online Price Quote Generator for actual prices.
6. How much room do you need for your setup?
We would need atleast 12 ft. wide by 8 ft. deep. We'll need a 6-8 ft. wide table that's within 15 ft. of a grounded electrical outlet.
7. How much do you charge?
Do you have package deals?
Depending on the services needed you can choose to customize your event using our "A la carte" options (where you pick and choose the options you want), or you may take advantage of one of our packages which blend our most popular options into a price that is designed to fit your budget. All of our rates are based on a minimum 4-hour event. We will do events that are of shorter duration, however, the 4-hour minimum charge will apply.
For a better idea of what the cost would be for your specific needs, please visit our Price Quote Generator. Please remember that this is just a quote and must be finalized and agreed to by both you and R4R Entertainment.
Also be sure to check our download section on our web site homepage for current promotions or coupons we may be offering.
8. Will you travel out of your area?
Yes, if the round-trip mileage in 50 miles or less, travel is FREE except for tolls and parking. For distances over 50 miles, we add the standard per mile rate along with tolls. Should lodging be required, this expense would be added to your overall cost as well.
9. Do you provide a written contract?
Yes, once all of the details are fine-tuned, a contract is signed by both parties. The terms and conditions of the agreement are all written to avoid misunderstandings.
10. Do you require a deposit, and when is the balance due?
If you book your event 30 days or more prior to your event, a 50% deposit is required. Your final balance must be received with in 14 days of your event date. If you book your event less than 30 days, we will require a 100% deposit do at time of signing to confirm your event date. If any events booked 30 days or less are considered "last minute bookings" and will accrue a $150.00 "last minute" booking fee for lack of time and preparation. Payments may be made via Cashier's Check, Postal Money Order, Cash, or via the Online Payment function on our web site. Since online payments are made via PayPal, a service charge of 3.5% will be applied to the final balance.
11. Why should we hire you over the next DJ?
That's a good question. But you need to ask yourself why WOULDN'T you want to hire us after answering these questions:
Do you want to have a professional DJ who can entertain as well as just play music?
Do other entertainment companies offer everything like DJ services, photography, video, archive services, discounted wedding and party supplies, an online system where you can plan you whole event and request music from our 80,000+ clean/edited library all in one place for your convience like we do? (Definitely not!)
Do you want to feel confident that the entertainment at your event is going to be just what you expected?
Do you want to not have to worry about your guests having a good time?
We put the capital "P" in "Party". Does anyone else let your guests, friends, and family, see your photos FREE online for 3 months on Facebook after your event, where you can have fun commenting and tagging them?
The choice is simple, "The Party Starts...HERE" and ONLY Here, you can "Book The BEST, For LESS!"
12. How far in advance should we book you?
We recommend that you book us at least one month in advance, of course, though, it would be based on our availability. The sooner you hire us, the sooner we can start planning your event together. Events can be booked in less than 30 days, however, we do charge a "last minute fee" for events where there isn't sufficient time to plan.
13. Are you the DJ that will appear at my event?
DJ Dubbz is our premier DJ, however, you can request another DJ if you wish. If he/she is available, the DJ of your choice will be booked. The name of your DJ will appear in your contract.
15. Can I request songs that I'd like played and ones I DON'T want played?
YES! We give you the option to have 20 songs that are "Must Play", 20 songs to "Play if Possible" and 10 songs that are "Don't Play". Forms are provided for you to complete your requests shortly after contract signing. They must be submitted no later than 30 days prior to the date of the event to guarantee your song requests will be available.
16. Do you take requests from our guests?
Yes, if you would like. We will provide a form at the DJ table for your guests to write down their song requests. If you'd like, we could also give each guest table a form to complete and submit to the DJ. Of course, all guest requests will be played after your personal requests, if time permits, and if the song desired is available. We can't guarantee that a request will be played or will be available unless submitted as one of your preferences 30 days in advance of the event.
17. How will you dress for my event?
You will be the driving force in answering this one. Of course, your type of event will also determine the dress code (A suit might look funny at a pool party). You tell us whether you'd like black tie, suit or casual and we'll dress accordingly.
18. Are you interactive with my guests?
Yes, we will interact with guests unless you specify otherwise. Of course, we will MC your event and announce dances, etc. In addition, we will coordinate games and other activities that are agreed upon by you and our DJ. You may also purchase giveaways from us at our Party Store or have our DJ bring them along as part of a package. The giveaways will be worked into the event at the time you request. Tasteless or explicit games or activities are prohibited.
19. Do you require a tip or a meal at my event?
We do not require a tip, but any generosity you or your guests would like to extend is appreciated. We do require that R4R staff be provided with a meal and beverages when food is served at the event.
20. Will you play a CD that we provide?
Absolutely. But please make sure the song or songs you would like played are on your request list that's submitted 30 days prior to the event. Otherwise, the CD will be played when possible after your pre-arranged song requests.
21. How early do you show up at our event?
Our staff arrives 1-2 hours prior to the event. This time depends on the type of event and the amount of setup time that's required.
22. Do you take any breaks?
Music is played throughout your entire event. We only take bathroom breaks and a short meal break.
24. How can I reach you in an emergency?
Using our Instant Answer service will get you the fastest response. Simply put in the phone number to reach you and we'll call back as quickly as possible. You may also call or e-mail us using our contact information.
25. Do you have backup equipment?
Our equipment is serviced regularly so the unexpected is less likely to occur. Upon request, backup equipment is available. An additional fee may apply.
26. Do you offer party favors?
Party favors are available in some packages, may be requested separately, or may be purchased directly through our Party Store. Discount pricing applies only when purchased through our Store. The items may be shipped to you directly, or to us for distribution at the appropriate moment during your event. Expedited shippipng is available.
27. How far do you travel?
We regularly service New York, New Jersey, Connecticut and Pennsylvania. However, we have traveled as far as Atlanta, Georgia to be a part of their Annual Atlanta Fest. Roundtrip travel of 50 miles or less is free; roundtrips over 50 miles are charged at the current Federal Mileage Allowance Rate.
Additional fees such as tolls, parking, car rental, airfare, lodging or meals may also apply.
28. What types of events do you cater to?
Please see our Events page for a list of events in which we participate. If not listed, please contact us for assistance.
29. What services do you offer for my wedding reception?
R4R will help plan your entertainment prior to your wedding date by providing suggestions for special announcements and music selections. On that day, we act as a entertainment coordinator ensuring that your reception goes smoothly. This involves guiding your reception from introductions to special dances, the cake cutting - including such details as where to stand, and tracking down missing people. We make sure the right people know what is happening next, especially the maitre'd, photographer, videogrpher, and bridal party. We motivate your guests to enjoy themselves by setting an example of fun and interaction to get things moving. As well as being your Master of Ceremonies and DJ, we act as the eyes ande ears for our photographer and videographer (if booked). We create the moments and then make sure they are there to capture them. Don't forget, R4R offers live music for your ceremony and/or cocktail hour, adding our expert professionalism to the mix.
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